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FAQ’s

Section A – Company & Business Information

Q1. Who is International Mongers?
International Mongers (Group) comprises International Mongers and International Mongers Pvt. Ltd., operating since 2012 from Kolkata, India. We are India’s leading export company, international trade consultant, and manufacturer/trader across our core categories: decorative dried flowers & natural décor, agricultural commodities, and marine products. We serve both domestic and international buyers across North America, Europe, Asia, and the Middle East. 

Q2. Who leads the company?
Our Director & CEO is Pritam Das, an international trade and business coach with diverse experience across exports, manufacturing, and entrepreneurship development. 

Q3. What are your core business verticals?
We operate in three core pillars:

  • Decorative Dried Flowers & Natural Home Décor

  • Agricultural Commodities – rice, onions, maize/corn, soybean, pulses (subject to season) 

  • Marine Products – primarily red-claw crabs and selected seafood lines

We also run FloralDecor, an e-commerce brand focused on decorative dry flowers and arrangements, as a subsidiary of International Mongers. 

Q4. Are you officially registered and compliant?
Yes. As part of our group structure, we hold:

  • CIN – U46200WB2025PTC281176

  • GSTIN – 19BTUPD4814R1ZS

  • GSTIN – 19AAICI3196A1ZK

  • IEC – BTUPD4814R

  • IEC – AAICI3196A

  • APEDA RCMC – 215721

  • MSME – UDYAM-WB-14-0092221

Certificates (IEC, GST, APEDA, MSME, etc.) and product/category-specific approvals can be shared with buyers upon request.

Q5. Which countries and markets do you serve?
We export worldwide, with strong presence in:

  • USA, UK, Germany and other EU markets

  • Japan, Singapore, and other Asian hubs

  • The Middle East and select African markets

Domestically, our procurement network covers key Indian agri belts and mandis to ensure consistent supply and competitive pricing. 

Section B – Products (Agri / Marine / Dry Flower)

Q6. What decorative dry-flower and décor products do you offer?
We are a leading manufacturer and exporter of decorative dried flowers and natural décor, including:

  • Sola items – sola flowers, sola balls, sola bouquets

  • Exotic & potpourri items – mixed natural décor, table bouquets, potpourri blends

  • Arrangement & handmade items – wreaths, rings, bouquets, handmade decorative pieces

  • Leaf, cane, grass and bamboo items – palm leaves, cane crafts, dried grasses, mixed items

FloralDecor (floraldecor.internationalmongers.com) carries a wide live catalog with detailed SKUs and pricing for domestic and small bulk buyers. Q7. What agricultural products do you deal in?
Our agricultural line typically includes:

  • Rice – including non-basmati and specialty variants

  • Onion, ginger and other vegetables, subject to crop cycles

  • Maize (corn), soybean, pulses, depending on seasonal availability

Specs (size, moisture, broken %, packaging type) are shared in the quotation and contract documents. Products

Q8. What marine products do you supply?
We mainly focus on:

  • Red-claw mud crabs and select seafood lines, sourced with attention to sanitary and cold-chain norms.

  • Farming experience in the Sundarbans region, where climate conditions naturally support high quality crab species.

  • Marine specs (size, count/kg, packing style, temperature range, etc.) are finalised per buyer requirement and destination regulations.

Q9. Do you offer customization and private-label / branding?
Yes. Across dry-flower/decor items and many agro lines, we can:

  • Customize mixes, colours, sizes and assortments (as technically & commercially feasible)

  • Provide private-label / white-label or co-branding

  • Offer custom packaging (labels, barcodes, inserts, branded boxes) suitable for retail shelves

MOQ and feasibility vary by product and market – discussed during enquiry.

Section C – Export, Logistics & Quality

Q10. What are your usual MOQs, sampling policy and lead times?

  • MOQs – vary by SKU and seasonality.

    • Dry flowers & décor: typically 500–1,000 pcs per SKU or 1 full pallet equivalent

    • Agri & marine: MOQ depends on container size (e.g., 20’/40’ FCL) and destination.

  • Sampling – available on select dried-flower SKUs and certain agro products; sampling charges may be adjusted against commercial orders. Buyer usually bears courier cost.

  • Lead times (indicative):

    • Dry flowers & décor: 7–21 days from advance/payment & design confirmation, depending on volume and customization. 

    • Agri & marine: depend on procurement, port schedules, inspections, and regulatory checks (typically 2–4 weeks from final approval & documentation readiness).

Q11. What Incoterms and payment terms do you support?
We usually work on standard Incoterms such as EXW, FOB, CIF.

  • Payments:

    • Advance T/T for smaller and first-time orders

    • Stage-wise or LC (Letter of Credit) options for larger, repeat or institutional contracts

  • Currencies: USD, EUR, INR and other major currencies as mutually agreed. 

Q12. How do you handle quality control and compliance for exports?

  • Batch-wise quality checks before packing & dispatch

  • Export-grade packaging designed to withstand international transit

  • Category-specific compliance:

    • Agri – moisture, foreign matter, grading, fumigation, phytosanitary where required

    • Marine – temperature logs, cold-chain handling, sanitary standards

    • Dry flowers – pest-free, moisture-controlled, export-grade cartonization

On request we can coordinate third-party inspections (SGS, etc.) at buyer’s cost. 

Q13. Which ports and logistics channels do you use?
We work with major Indian seaports and airports, routing shipments based on cargo type, buyer location and freight dynamics. Freight and insurance can be arranged on behalf of the buyer or handled by their nominated forwarder. Real-time updates are shared from booking to document release (BL/AWB). 

Q14. What documents do you provide for export shipments?
Depending on product and destination, we can arrange:

  • Commercial Invoice & Packing List

  • Bill of Lading (BL) / Air Waybill (AWB)

  • Certificate of Origin (Chamber / Embassy, as needed)

  • Phytosanitary certificate / Fumigation certificate (for agri/dry products where required)

  • Health/sanitary documents for marine products as per regulations

  • Insurance certificate (if CIF/CIP)

Any additional local documents requested by the importer’s customs or authorities can be discussed case-by-case.

Section D – Services & Consulting

Q15. Apart from products, what services do you provide?
We provide a wide range of international trade and startup consulting services, including: 

  • Startup & business consulting

  • Society/firm/company registration

  • Tax and GST support

  • Business development & marketing strategy

  • Product analysis and market research

  • Digital marketing & technical/IT support

  • Export–import related work (IEC, RCMC, documentation, process setup)

  • Finance projection and project report development

We also offer mentoring support to new and early-stage entrepreneurs.

Q16. Can you help me start my own export/import business?
Yes. Our International Trade & Startup Consultant vertical can guide you through:

  • Choosing the right business structure

  • Registrations (IEC, GST, APEDA and other relevant bodies)

  • Product and market selection

  • Setting up supply chains and documentation flow

  • Connecting with buyers/suppliers

The goal is to enable you to build a sustainable and compliant import/export business, not just handle a single shipment.

 Section E – Orders, Pricing & Payments

Q17. How do I request a quote or place an order?
You can:

  1. Use the “Request a Quote (RFQ)” page to submit your requirements, including product details, destination port, and expected volume. RFQ

  2. Email us at [email protected] with:

    • Company profile

    • Product list with specs (codes, sizes, colours, grades)

    • Target port & Incoterm preference (FOB/CIF etc.)

    • Approximate quantity and timeline

  3. Our team usually responds within one business day with pricing, MOQ, and next steps.

Q18. How is pricing decided?
Pricing depends on:

  • Product type & grade

  • Quantity and packing style

  • Seasonality and market availability

  • Destination port & Incoterm

  • Specific compliance or certification requirements

For long-term contracts, we may discuss formula-based pricing or periodic revisions linked to market indices.

Q19. Do you work with distributors, wholesalers and private-label brands?
Yes, we actively work with distributors, wholesalers, bulk importers, private-label brands, and institutional buyers. Share your channel model, target segment and approximate volumes; we can propose a suitable supply and branding structure.

 Section F – Contact, Support & Policies

Q20. How can I contact International Mongers?
You can reach us through:

  • Email: [email protected]

  • Phone/WhatsApp: (Add numbers you want to publicly show)

  • Contact / RFQ forms: available on our website, including a dedicated RFQ page for export enquiries. 

Q21. Where are you located?
We are based in  Kolkata, West Bengal, India, with operations linked to multiple ports and sourcing locations across India. 

Q22. Do you have a separate e-commerce site for décor products?
Yes. For curated decorative dry-flower products and table décor bouquets, please visit:

  • FloralDecor – floraldecor.internationalmongers.com Floraldecor

For export/bulk orders on any FloralDecor SKUs, you can write to us or use the RFQ form.

Q23. How do you handle privacy, cookies and data protection?
Our site runs on HTTPS and uses a cookie consent banner. For more details on how we handle form data, cookies and analytics, please refer to our Privacy Policy page.

Q24. What are your major achievements and milestones?
✔ Operating since 2012
✔ Global export footprint across USA, UK, EU, Middle East, Japan, Singapore & select African markets
✔ 500+ Businesses guided in global trade consulting
✔ 2,000+ projects executed across sectors
✔ Strong multi-state agri sourcing & procurement network
✔ Dedicated e-commerce brand FloralDecor for home décor products
✔ Marine supply chain built through climate-supported Sundarbans aquaculture zones
✔ Agri logistics experience across 11 seaports, 4 land ports & all major airports in India

Now we’re tightening this properly. Below is the refined, buyer-focused FAQ set for each country page, including:

  • Payment terms

  • Use of materials

  • Type of buyers

  • Practical trade clarity

This is how real exporters structure FAQs when they want serious enquiries, not time-pass leads.

🇺🇸 DRY FLOWER EXPORT TO USA – FAQ

Q1. Do you export dried flowers to the USA?
Yes, we export dried flowers from India to the USA with full export documentation and secure packaging.

Q2. What types of dried flower products do you supply to the USA?
We supply sola flowers, potpourri, bouquets, wreaths, dried grasses, and natural décor items.

Q3. What materials are used in your dried flower products?
We use natural materials such as sola wood, dried leaves, grasses, bamboo, and eco-friendly decorative elements.

Q4. What type of buyers do you work with in the USA?
We work with:

  • Importers and wholesalers

  • Amazon and e-commerce sellers

  • Retail chains and décor brands

  • Private label businesses

Q5. What are your payment terms for USA buyers?

  • Advance T/T for new buyers

  • LC (Letter of Credit) for bulk orders

  • Stage-wise payments for long-term contracts

Q6. Do you offer private labeling for USA brands?
Yes, including barcode labeling, custom packaging, and branding.

Q7. What is your MOQ and delivery time?
MOQ: 500–1000 pcs per SKU
Production: 7–21 days + shipping time

🇪🇺 DRIED FLOWER EXPORT TO EUROPE – FAQ

Q1. Do you export dried flowers to Europe?
Yes, we export to Germany, France, Netherlands, and other EU countries.

Q2. What materials are used in your products?
Our products are made from natural, eco-friendly materials like dried flowers, grasses, leaves, and biodegradable elements.

Q3. Are your products compliant with EU standards?
Yes, we follow phytosanitary norms, moisture control, and eco-compliant packaging.

Q4. What type of buyers do you serve in Europe?

  • Importers and distributors

  • Eco-conscious brands

  • Home décor retailers

  • Wholesale buyers

Q5. What are your payment terms for Europe?

  • Advance T/T

  • LC for large shipments

  • Flexible terms for repeat buyers

Q6. Do you offer sustainable packaging?
Yes, we provide recyclable and eco-friendly packaging options.

Q7. What is MOQ and delivery time?
MOQ: pallet-based or SKU-based
Delivery: 7–21 days production + shipping

🌏 DRY FLOWER EXPORT TO ASIA – FAQ

Q1. Do you export dried flowers to Asian countries?
Yes, including Japan, Singapore, and other Asian markets.

Q2. What materials are used in your dried flower products?
Natural materials such as sola wood, dried botanicals, grasses, and handcrafted décor elements.

Q3. What type of buyers do you work with in Asia?

  • Premium décor brands

  • Retailers and boutiques

  • Importers and wholesalers

  • Event and gifting businesses

Q4. Can you customize products for Asian markets?
Yes, especially for premium quality and aesthetic requirements.

Q5. What are your payment terms?

  • Advance payment for new buyers

  • LC for bulk orders

Q6. What is MOQ and delivery timeline?
MOQ: flexible depending on order
Delivery: faster due to proximity

🌍 DRY FLOWER EXPORT TO MIDDLE EAST – FAQ

Q1. Do you export dried flowers to the Middle East?
Yes, including UAE, Saudi Arabia, Qatar, and other Gulf countries.

Q2. What materials are used in your products?
Natural dried flowers, sola wood, grasses, and premium decorative elements.

Q3. What type of buyers do you serve in the Middle East?

  • Importers and wholesalers

  • Luxury décor brands

  • Retail chains and gift shops

  • Event and wedding planners

Q4. Do you offer premium packaging?
Yes, we provide high-end, retail-ready packaging.

Q5. What are your payment terms?

  • Advance T/T

  • LC for large orders

Q6. What is MOQ and delivery time?
MOQ: standard export MOQ
Delivery: relatively fast due to logistics proximity

🇦🇺 DRY FLOWER EXPORT TO AUSTRALIA – FAQ

Q1. Do you export dried flowers to Australia?
Yes, we export with proper compliance and documentation.

Q2. What materials are used in your products?
Natural dried flowers, grasses, leaves, and eco-friendly decorative materials.

Q3. Are your products compliant with Australia quarantine regulations?
Yes, we follow strict fumigation and pest-control standards.

Q4. What type of buyers do you work with in Australia?

  • Importers and wholesalers

  • Eco-conscious brands

  • Retail stores and online sellers

Q5. What are your payment terms?

  • Advance payment

  • LC for bulk shipments

Q6. Do you offer eco-friendly packaging?
Yes, sustainable packaging options are available.

Q7. What is MOQ and delivery time?
MOQ: SKU/pallet based
Delivery: 7–21 days production + shipping

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