Privacy Policy for International Mongers
Effective Date: 01/01/2025
Website: www.internationalmongers.com
1. Introduction & Scope
At International Mongers, accessible from www.internationalmongers.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document describes the types of information that are collected and recorded by International Mongers — and explains how we use, manage, and protect that information.
If you have additional questions or require more information about our privacy practices, do not hesitate to contact us via the email/phone/address provided at the end of this Policy.
This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared with us or that we collect automatically. This policy does not apply to any information collected offline or via channels other than this website.
By using our website, you hereby consent to our Privacy Policy and agree to its terms.
2. Information We Collect
We may collect and process different kinds of information, depending on how you interact with our website:
a) Personal Information (provided by you)
- Your name, email address, phone number, postal / billing / shipping address.
- Company or business name (if you are a B2B client) — where applicable.
- Payment or transaction information (when you place an order or make a payment).
- Any information you voluntarily provide through contact forms, inquiry forms, registration forms, account creation, or correspondence (including messages, attachments, business details).
b) Automatically Collected / Technical Information
We and our hosting/analytics service providers may automatically collect certain data when you visit or interact with our site, including:
- IP address, browser type and version, time zone, device type, operating system.
- Web pages you visit, referral and exit pages, click data, date/time stamps.
- Cookies, tracking identifiers or similar technologies — if implemented.
These help us understand how our website is used, to analyse traffic and trends, and to administer the site.
3. Purpose of Data Processing — How We Use Your Information
We use collected information for the following purposes:
- To operate and maintain our website effectively (e.g., user accounts, shopping cart, checkout, order processing).
- To process and fulfill orders — including payment processing, shipping/delivery, invoicing, communication and logistics.
- To communicate with you directly (customer service, order updates, enquiries, support, business communications).
- To personalize, improve, and expand our website features, services, product offerings and user experience.
- To analyze usage patterns, trends, and website traffic for internal analytics and business planning.
- To provide you, with your consent, updates, newsletters, promotional offers or other marketing communications.
- To detect and prevent fraud or misuse of our website.
We limit data collection and usage to only what is necessary for these legitimate business purposes.
4. Log Files, Cookies & Tracking Technologies
International Mongers follows standard procedures of using log files. These files record information whenever you visit our website. This includes IP address, browser type, Internet Service Provider (ISP), date/time stamp, referring/exit pages, number of clicks — but does not include personally identifiable information.
This technical information is used for analyzing trends, administering the site, tracking users’ movement on the website, and gathering broad demographic information.
If we implement cookies, web beacons, or other tracking technologies (including via third-party advertising, analytics or marketing partners), we will disclose this clearly — and provide instructions for users to opt out or disable cookies through their browser settings.
5. Data Sharing & Third-Party Disclosure
- We do not sell or rent your personal information.
- We may share your information with third-party service providers or partners strictly for the purposes of order fulfillment, payment processing, shipping/courier services, export/import compliance, logistics, or other services you request.
- We may share your data with professional advisors, auditors, or regulatory authorities — only if required by law, regulation, or audit/compliance obligations.
- With your explicit consent, we may use your information for marketing or promotional purposes or share with marketing partners.
- If you follow third-party links (ads or banners) on our site — note that their cookies/tracking tools are beyond our control. We advise you to review the respective third-party privacy policies.
6. Data Retention & Security
We implement reasonable security practices and procedures to protect the confidentiality, integrity, and availability of your personal data. This may include secure servers, encryption (where appropriate), restricted access, periodic audits, and other safeguards.
We retain your personal data only as long as required for the purposes for which it was collected — for example, processing orders, delivery, compliance with export/import regulations, record-keeping, or until you request deletion (subject to applicable legal or regulatory obligations).
7. Your Rights
Depending on your location and applicable laws, you may have rights regarding the personal data we hold about you. These may include (but are not limited to):
- Right to access the personal data we have about you.
- Right to request correction of inaccurate or incomplete data.
- Right to request deletion (erasure) of your personal data, when it is no longer needed for its original purpose or if you withdraw consent.
- Right to restrict or object to certain types of processing.
- Right to data portability (receive your data in structured, machine-readable format) — especially relevant for clients in jurisdictions covered by laws such as General Data Protection Regulation (GDPR). (GDPR)
- Right to withdraw consent at any time (for processing based on consent). (GDPR)
If you wish to exercise any of these rights, please contact us using the contact information provided below.
8. Legal Compliance & Governing Privacy Laws
As a business operating out of India, International Mongers recognizes the evolving regulatory landscape. Our practices strive to comply with the prevailing laws relevant to data privacy, notably the Information Technology Act, 2000 (and its rules), and the requirements under the DPDP Act 2023. (Veritas Legal)
If we collect or process personal data of residents of other jurisdictions — for example, the European Union — we acknowledge and respect their data-protection rights under laws such as GDPR. (GDPR.eu)
9. Grievance Officer / Contact Information
In accordance with Indian legal best practice, we commit to appointing a Grievance Officer, whose details will be published on our website, to address privacy-related complaints or data protection requests. (IndiaFilings)
Contact for privacy-related queries / concerns:
[Insert Name of Grievance Officer]
Address: [Insert Registered Address]
Email: [Insert Email]
Phone: [Insert Phone Number]
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time, especially to reflect changes in our practices or in legal requirements. When we do, we will revise the “Effective Date” at the top.
We encourage you to review this page periodically to stay informed about how we are protecting your information.
If we make significant changes (e.g., change how we use personal data), we may notify you via email (if you have provided us with your email) or via a prominent notice on our website.
11. Miscellaneous — Consent & Scope
By using our website, or providing personal information to us, you consent to the collection, storage and use of your data as described in this Privacy Policy.
This Policy covers only our website and the data collected there; it does not apply to offline activities, or other channels not explicitly covered here.